Post subject: Re: 2012 European Summer Tour and/or New 10Club Ticketing System
Posted: Tue Dec 13, 2011 5:50 pm
Got Some
Joined: Fri Mar 16, 2007 6:01 pm Posts: 2581 Location: Finland Gender: Male
i have tickets in my carrt, but when i try "confrim order", i get this: Your cart is empty If you didn't remove any products from your cart, it's possible that you exceeded the time left to pay for those products so we automatically removed them for you. Please return to the shows page to try and recreate your order.
kp
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Post subject: Re: 2012 European Summer Tour and/or New 10Club Ticketing System
Posted: Tue Dec 13, 2011 6:03 pm
Founding Bitch
Joined: Sun Oct 17, 2004 1:09 pm Posts: 13868 Location: Norn Iron
koopee27 wrote:
i have tickets in my carrt, but when i try "confrim order", i get this: Your cart is empty If you didn't remove any products from your cart, it's possible that you exceeded the time left to pay for those products so we automatically removed them for you. Please return to the shows page to try and recreate your order.
Post subject: Re: 2012 European Summer Tour and/or New 10Club Ticketing System
Posted: Tue Dec 13, 2011 6:35 pm
Former PJ Drummer
Joined: Fri Sep 15, 2006 11:00 am Posts: 16093 Location: dublin Gender: Male
From our old pal Pegasus: just talked to crowdsurge, they say they're aware of the problem (you click checkout and are told there's no ticket in your cart), but can't do anything about it. some people still are going through. There's plenty of tickets left apparently. been told they haven't sold half the seated manchester yet.
_________________ At the end of the day, it's night.
Post subject: Re: 2012 European Summer Tour and/or New 10Club Ticketing System
Posted: Tue Dec 13, 2011 6:41 pm
Founding Bitch
Joined: Sun Oct 17, 2004 1:09 pm Posts: 13868 Location: Norn Iron
dimejinky99 wrote:
From our old pal Pegasus: just talked to crowdsurge, they say they're aware of the problem (you click checkout and are told there's no ticket in your cart), but can't do anything about it. some people still are going through. There's plenty of tickets left apparently. been told they haven't sold half the seated manchester yet.
Thanks for the update!
I've heard some say that you shouldn't F5, and some that you should. In other words: CLUSTERFUCK
Post subject: Re: 2012 European Summer Tour and/or New 10Club Ticketing System
Posted: Tue Dec 13, 2011 6:43 pm
Banned from the Pit
Joined: Sun Oct 17, 2004 1:35 pm Posts: 23
XWayne wrote:
rante wrote:
Anybody else getting "XML error: Not well-formed (invalid token) at line: 1" when trying to confirm the order? This using Opera, Firefox and IE.
I had the same error: there was a character with accent in my shipping address. Once removed, I was able to buy my tickets.
Figured something like that but there are no special characters in the address I've specified as far as I can tell. There is an "ä" in my street adress but I've replaced it with an "a" so it should work. Oh well.
Post subject: Re: 2012 European Summer Tour and/or New 10Club Ticketing System
Posted: Tue Dec 13, 2011 6:52 pm
Force of Nature
Joined: Sun Oct 17, 2004 12:00 am Posts: 531 Location: Date #12 on the 2006 European tour Gender: Male
rante wrote:
XWayne wrote:
rante wrote:
Anybody else getting "XML error: Not well-formed (invalid token) at line: 1" when trying to confirm the order? This using Opera, Firefox and IE.
I had the same error: there was a character with accent in my shipping address. Once removed, I was able to buy my tickets.
Figured something like that but there are no special characters in the address I've specified as far as I can tell. There is an "ä" in my street adress but I've replaced it with an "a" so it should work. Oh well.
Go to crowdsurge.com, not crowdsurge.com/pearljam: there are actually 2 addresses, billing and shipping. Both have to be correct, whereas you can only update the billing one from crowdsurge.com/pearljam
In order to update the shipping address, fill your cart on crowdsurge.com/pearljam, then check out from crowdsurge.com (your account is the same for the 2 websites, the cart is also the same). Log on the 2 websites through 2 distinct tabs / windows from your web browser.
Post subject: Re: 2012 European Summer Tour and/or New 10Club Ticketing System
Posted: Tue Dec 13, 2011 7:06 pm
Banned from the Pit
Joined: Sun Oct 17, 2004 1:35 pm Posts: 23
XWayne wrote:
Go to crowdsurge.com, not crowdsurge.com/pearljam: there are actually 2 addresses, billing and shipping. Both have to be correct, whereas you can only update the billing one from crowdsurge.com/pearljam
In order to update the shipping address, fill your cart on crowdsurge.com/pearljam, then check out from crowdsurge.com (your account is the same for the 2 websites, the cart is also the same). Log on the 2 websites through 2 distinct tabs / windows from your web browser.
Thanks for the tip, crowdsurge.com isn't working at all for me at the moment though, everytime time I click a concert I just get "Sorry, we'll be back shortly...".
Post subject: Re: 2012 European Summer Tour and/or New 10Club Ticketing System
Posted: Tue Dec 13, 2011 7:23 pm
Banned from the Pit
Joined: Sun Oct 17, 2004 1:35 pm Posts: 23
I'm still trying now that my shipping address hopefully is fixed. I'm just getting "We are currently experiencing high demand - please wait." at the moment though.
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