Post subject: Anyone else having trouble getting their PJ vinyl replaced?
Posted: Thu Aug 24, 2006 8:40 pm
Unthought Known
Joined: Sat Oct 16, 2004 10:46 pm Posts: 9617 Location: Medford, Oregon Gender: Male
When I got my copy of the Avocado vinyl it was warped. Emailed 10C, they said to send it back if it was unplayable, which I did close to two months ago. I've sent two follow-up emails to them asking what was up...did they receive my faulty record, etc. but they don't seem to be answering. Just wanted to see if anyone else was having a similar experience.
_________________ Deep below the dunes I roved Past the rows, past the rows Beside the acacias freshly in bloom I sent men to their doom
Post subject: Re: Anyone else having trouble getting their PJ vinyl replac
Posted: Thu Aug 24, 2006 8:42 pm
Needs to start paying for bandwidth
Joined: Fri Sep 02, 2005 5:20 am Posts: 31173
meatwad wrote:
When I got my copy of the Avocado vinyl it was warped. Emailed 10C, they said to send it back if it was unplayable, which I did close to two months ago. I've sent two follow-up emails to them asking what was up...did they receive my faulty record, etc. but they don't seem to be answering. Just wanted to see if anyone else was having a similar experience.
knowing that they are understaffed and busy as fuck, i still think their customer service sucks. i don't think they realize that they are a business at this point.
Joined: Sun Oct 17, 2004 7:19 pm Posts: 39068 Location: Chapel Hill, NC, USA Gender: Male
The Ten Club excels at customer service.
_________________ "Though some may think there should be a separation between art/music and politics, it should be reinforced that art can be a form of nonviolent protest." - e.v.
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