this computer im working on is infected with some pretty deep in the registry ( i believe ).
its on a dhcp network and is pulling a valid IP number, but when you start anything web based (norton update, IE, Netscape or mail clients) you get, could not connect to: . you can ping the computers IP number, and can ping other computers.
i have run spybot, spyware doctor, adaware, but they are all coming up clean.
when i run IE explorer, i get in the address bar about.blank
Post subject: Re: Computer wont connect to internet
Posted: Wed Nov 03, 2004 4:51 pm
In a van down by the river
Joined: Sun Oct 17, 2004 6:15 am Posts: 33031
Buggy wrote:
Peeps wrote:
you can ping the computers IP number, and can ping other computers.
are you able to ping outside the LAN? for example, can you successfully ping google.com ?
yup, its perfectly fine in every aspect except being able to actually browse the internet/get emails
i did a google search for about.blank, and it pointed me to cw shredder, but i ran that it and it came back clean, im afraid this user downloaded something major and didnt know it, and theres no way i want to copy over her documents and emails without knowing what it is that infected/caused this problem
Joined: Sat Oct 16, 2004 7:44 pm Posts: 8910 Location: Santa Cruz Gender: Male
Hmm.....I've not had this problem before. Here is something to test.
Try pinging a machine again and use the -t switch (keeps the ping going). Then open the browser and try to browse. See if the ping stops. If it does there could be a problem with the 32bit portion of the TCP/IP stack. And you might need to reinstall TCP/IP.
Joined: Sat Oct 16, 2004 7:44 pm Posts: 8910 Location: Santa Cruz Gender: Male
It really sounds more and more like a firewall issue. Like a port is being blocked somewhere. The files are probably safe. I would just do a scan on them on the new machine before they are opened.
It really sounds more and more like a firewall issue. Like a port is being blocked somewhere. The files are probably safe. I would just do a scan on them on the new machine before they are opened.
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