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 Post subject: Computer wont connect to internet
PostPosted: Wed Nov 03, 2004 4:03 pm 
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In a van down by the river
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this computer im working on is infected with some pretty deep in the registry ( i believe ).

its on a dhcp network and is pulling a valid IP number, but when you start anything web based (norton update, IE, Netscape or mail clients) you get, could not connect to: . you can ping the computers IP number, and can ping other computers.

i have run spybot, spyware doctor, adaware, but they are all coming up clean.

when i run IE explorer, i get in the address bar about.blank

anyone have any clues?

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 Post subject: Re: Computer wont connect to internet
PostPosted: Wed Nov 03, 2004 4:29 pm 
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Peeps wrote:
you can ping the computers IP number, and can ping other computers.


are you able to ping outside the LAN? for example, can you successfully ping google.com
?


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 Post subject: Re: Computer wont connect to internet
PostPosted: Wed Nov 03, 2004 4:51 pm 
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Buggy wrote:
Peeps wrote:
you can ping the computers IP number, and can ping other computers.


are you able to ping outside the LAN? for example, can you successfully ping google.com
?


yup, its perfectly fine in every aspect except being able to actually browse the internet/get emails

i did a google search for about.blank, and it pointed me to cw shredder, but i ran that it and it came back clean, im afraid this user downloaded something major and didnt know it, and theres no way i want to copy over her documents and emails without knowing what it is that infected/caused this problem

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 Post subject:
PostPosted: Wed Nov 03, 2004 5:16 pm 
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Hmm.....I've not had this problem before. Here is something to test.
Try pinging a machine again and use the -t switch (keeps the ping going). Then open the browser and try to browse. See if the ping stops. If it does there could be a problem with the 32bit portion of the TCP/IP stack. And you might need to reinstall TCP/IP.


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 Post subject:
PostPosted: Wed Nov 03, 2004 5:22 pm 
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tried it and the ping kept on going


i think im going to chance copying over her files and transfereing them back to her new gx270

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 Post subject:
PostPosted: Wed Nov 03, 2004 5:23 pm 
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It really sounds more and more like a firewall issue. Like a port is being blocked somewhere. The files are probably safe. I would just do a scan on them on the new machine before they are opened.


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 Post subject:
PostPosted: Wed Nov 03, 2004 5:26 pm 
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Buggy wrote:
It really sounds more and more like a firewall issue. Like a port is being blocked somewhere. The files are probably safe. I would just do a scan on them on the new machine before they are opened.


win 98, no firewall

its a worm or something im sure of

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 Post subject:
PostPosted: Wed Nov 03, 2004 5:36 pm 
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It certainly could be a worm. It's just odd it's not being detected.


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 Post subject:
PostPosted: Thu Nov 04, 2004 3:33 am 
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What happens when you change your homepage from About:Blank to http://www.google.com? Does the setting hold or does it revert back to about:blank?

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